Privacy policy

Last Updated: October 16, 2026

At ThirstyRun, we respect the privacy of our customers and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you browse our website, purchase products, communicate with our team, or interact with our online services.

Our website is available at https://thirstyrun.shop/.

By using our website, you acknowledge the data practices described in this policy.

Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

Personal and Contact Information

  • Full name

  • Email address

  • Telephone number

  • Billing and delivery addresses

Order and Transaction Information

  • Products purchased

  • Order history and transaction details

  • Payment confirmations

  • Returns, refunds, and order-related requests

Account Information

  • Account credentials, where accounts are offered

  • Saved preferences

  • Account activity and settings

Technical and Browsing Information

  • IP address

  • Browser and device information

  • Pages visited and interactions with our website

  • Cookie identifiers and similar tracking information

Customer Communications

We may retain information voluntarily provided when you contact us through email, customer service forms, or other available communication channels.

Payment transactions may be processed by authorized third-party payment providers. We do not necessarily receive or store complete payment card information.

How Information Is Collected

We may obtain information through several methods:

  • Directly from you when placing orders, submitting forms, or contacting our team.

  • Automatically through cookies, website analytics, and similar technologies.

  • From payment processors, delivery companies, and other service providers assisting with transactions.

  • From advertising or business partners where permitted by applicable law.

How We Use Personal Information

We process personal information for legitimate business purposes, including:

Order Processing and Fulfillment

To verify purchases, process payments, arrange deliveries, issue confirmations, and manage returns or refunds.

Customer Assistance

To respond to inquiries, resolve order concerns, and provide support regarding our products and services.

Website Improvements

To understand how visitors use our website, evaluate performance, and improve navigation, product information, and shopping experiences.

Marketing and Promotional Activities

Where permitted by law, we may use relevant information to communicate special offers, product announcements, or promotional messages.

You can unsubscribe from marketing emails through the unsubscribe instructions included in those communications.

Security and Fraud Prevention

To identify suspicious transactions, protect customer accounts, and reduce fraudulent or unauthorized activity.

Legal and Regulatory Compliance

To maintain records, comply with legal requirements, respond to lawful requests, and protect our legitimate rights.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions and improve user experiences.

These technologies may help us:

  • Maintain shopping cart functionality.

  • Remember certain website preferences.

  • Analyze website traffic.

  • Measure advertising performance.

  • Display relevant promotional content where permitted.

You may manage cookies through your browser settings and any privacy controls made available on our website.

Disabling certain cookies may affect the operation of some website features.

Sharing Personal Information

We may share relevant information with trusted service providers when necessary to operate our business.

These may include:

  • Website hosting and e-commerce platform providers.

  • Payment processing companies.

  • Shipping and delivery partners.

  • Customer support providers.

  • Analytics and advertising service providers.

  • Technology and security vendors.

We may also disclose information when required by law, in connection with legitimate business transactions, or when necessary to protect legal rights.

Where applicable law defines certain advertising disclosures as a sale or sharing of personal information, eligible customers may exercise the relevant opt-out rights.

E-Commerce Platform and Service Providers

Our store may rely on third-party technology providers to support online transactions, website functionality, payments, and customer communications.

These providers may process information according to their respective privacy policies and contractual responsibilities.

If Shopify services are used to operate any part of our store, additional information about Shopify's privacy practices can be found at:

https://www.shopify.com/legal/privacy

Information Security

We take reasonable organizational and technical measures to help protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online platform or electronic transmission method can guarantee complete security.

Customers should avoid sending sensitive financial information through unsecured communication channels.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including:

  • Completing transactions.

  • Maintaining required business records.

  • Providing customer assistance.

  • Complying with legal obligations.

  • Resolving disputes and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable privacy legislation, you may have rights to:

  • Request access to personal information we hold.

  • Ask us to correct inaccurate information.

  • Request deletion of eligible personal information.

  • Obtain a portable copy of certain personal information.

  • Opt out of certain targeted advertising or data-sharing practices.

  • Withdraw consent where processing relies on consent.

  • Appeal certain decisions concerning privacy requests where required by law.

These rights may be subject to legal limitations and verification requirements.

To submit a privacy-related request, email support@thirstyrun.shop.

We will review and respond to requests in accordance with applicable law.

Where required, we also recognize applicable browser-based privacy preference signals, including Global Privacy Control.

Children's Privacy

Our website is intended for a general shopping audience and is not designed to collect personal information knowingly from children.

If we learn that personal information was collected from a child in violation of applicable law, we will take appropriate steps to address the situation.

Parents or guardians may contact us regarding concerns about a child's personal information.

External Websites

Our website may contain links to independently operated third-party websites.

We do not control the privacy practices, content, or security arrangements of those websites.

We encourage customers to review the privacy policies of external websites before providing personal information.

International Data Processing

Some service providers may process or store information in countries outside your country of residence.

Where international transfers are subject to specific legal requirements, we will use appropriate safeguards as required by applicable law.

Updates to This Privacy Policy

We may revise this policy periodically to reflect operational changes, improvements to our services, or new legal requirements.

The most recent version will be published on this page with an updated revision date.

Contact Information

If you have questions about our privacy practices or would like to exercise applicable privacy rights, please contact:

Store Name: ThirstyRun

Website: https://thirstyrun.shop/

Email: support@thirstyrun.shop

Phone: +1 (469) 326-4501

Business Address:
3500 S Great SW Pkwy #990
Grand Prairie, TX 75052
United States